Customer Reviews for A Better Network Inc.
Dave Wortham - Mortgage Advisory Group on 9/9/2014 2:49:48 PM
We have used A Better Network for 10 years now. Ray and Marcus are both very knowledgeable, reliable and skilled at what they do. Over these past 10 years we have undergone a number of upgrades and system changes across our entire enterprise – all of which went as smooth as we could have hoped for given the level of complexities involved. Our team has come to rely quite heavily on their ability to diagnose, troubleshoot and solve the technical issues that develop routinely in the mortgage banking industry. Their level of expertise and attention to customer service are impressive and much appreciated. We truly appreciate all they do to keep things running smooth and ensuring we look good to our team members, clients and customers. Thank you!
Robert Loe on 9/9/2014 2:48:53 PM
Ray and Marcus have provided great service to us for at least the past five years. I first engaged ABN for total IT support, when my previous IT support vendor, a former client of my CPA practice, really fell down on the job and left us in a very bad situation that could have resulted in the collapse of my accounting practice. Through the efforts of Ray and Marcus we were able to get through that difficult period. I’ve never looked back. ABN has continued to do a great job for me, as well as being pleasant to work with. I heartily recommend ABN for your IT support needs.
Mark A. Schaefer - Pacific Engineering Technologies on 9/9/2014 2:51:01 PM
We started using ABN as our IT specialists 7 years ago. They have significantly reduced our IT costs and increased our system reliability tremendously. Their quick response time and ability to resolve the majority of our occasional problems remotely has almost eliminated down time caused by network system or workstation malfunctions. Software updates or new installations have become a painless process. We highly recommend ABN.
Jeffrey Lorsch - Evergreen State Mortgage on 9/9/2014 2:54:33 PM
I have utilized numerous services of the above parties since 1996, and continue to do so. Utilization of their services have included many computer aspects, including the following –
◾New company / location set-up
◾System upgrade, software and hardware
◾Server installation and maintenance
◾Communication and interface with various third party sites, i.e. credit reporting agencies, automated underwriting systems and ISP
We continue to consider these people an integral part of our ‘team’
Chris Delaney - Seafirst Financial Services on 9/9/2014 2:52:04 PM
I have used ABN for my I.T. needs for the better part of a decade. During this time my business model has changed, my technology needs have certainly changed and technology itself has changed. Throughout it all, I have felt confident in the advice and implementation of solutions that ABN has provided. Over the years they have become more of a Trusted Advisor to my business than a vendor. Most importantly, at the end of the day……my stuff works.
Ruby Grynberg - Salmon Bay Community Lending on 9/9/2014 2:53:23 PM
We have been working with Ray Martin and Marcus Higbee from A Better Network for years. They help us maintain our technology and software, and they have been fundamental to our success, both as a company and making through the move. Moving technology from place to place is never easy, and Ray and Marcus helped us do just that incredibly smoothly. We can say, with straight faces, that working with these men has been a pleasure.